Returns & Exchanges
We want you to love your sparkling water experience, which is why we offer a 30-day money-back guarantee on all sparkling water makers and accessories. If you are not completely satisfied, you can return your items for a full refund minus shipping costs.
Initiate Your Return
Visit our online portal and enter your order number and email address to select the items you wish to return.
Prepare Your Package
Securely pack your items in their original packaging, ensuring the sparkling water maker is disconnected from the CO2 cylinder.
Attach Shipping Label
Download and print the prepaid return shipping label provided by our support team and affix it to the outside of your box.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing